2 ms·
The story doesn't make any sense. If she thought the transactions were fraud why did she not file a chargeback? I mean, she spoke to the credit card company, i
by ars 6y ago
The story doesn't make any sense. If she thought the transactions were fraud why did she not file a chargeback?
I mean, she spoke to the credit card company, it's basically the first thing they would do (even if she wasn't aware of the option).
There is some detail missing in the story.
- DangitBobby 6y agoThe story says that Chase ultimately decided that the charges were legitimate and would not issue a chargeback. Because that decision didn't come in until 60 days after the purchase, Apple refused to issue a refund and blamed the victim. What part is missing?
- ars 6y agoI missed that detail, thank you for the info. But that just raises another question: Chase would not unilaterally make such a decision, they would contact the Apple and request information from them. So would that request not come in before the 60 days?
- DangitBobby 6y agoIt might not, depending on how or when they found out about the charges. If she didn't learn about them until she saw her credit card statement, it could have been almost 30 says before she even knew to start a dispute. The story does not establish a concrete timeline, but I definitely don't think it beggars belief.