Plenty of company do scheduled webinars for pre-sales now. Basically they walk an interested person live, video or more likely screen sharing, through the produ

Plenty of company do scheduled webinars for pre-sales now. Basically they walk an interested person live, video or more likely screen sharing, through the product's features. "front line for troubleshooting issues" is more or less a customer service position, isn't it? Have your friend add an entry to the regular 'Who wants to be hired' thread https://news.ycombinator.com/submitted?id=whoishiring https://news.ycombinator.com/submitted?id=whoishiring