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That’s the problem, isn’t it: Sales is a short-term metric (quarterly?), whereas client retention is long-term (multi-year, depending on contract length). I h
by nobodyandproud 6y ago
That’s the problem, isn’t it: Sales is a short-term metric (quarterly?), whereas client retention is long-term (multi-year, depending on contract length).
I had the pleasure of carpooling with some random owner of a small tech firm, and he flat out said it was difficult to keep on top of salespersons.
Meaning they were pretty shifty by nature and hard to trust.
- rendall 6y agoOne of the worst times I had as a developer was when my direct supervisor was a salesperson, who put me on a project that she had sold, and she was also the PM on the project. I thought I was going to die.
- cutemonster 6y agoYou had to work lots of overtime to deliver impossible promises already made to sell the thing?
- rendall 6y agoIndeed... with no tech person anywhere in the chain above me to sanity check the salesperson. This was at a tech consultancy. It was crazy