3 ms·
Show HN: On-demand customer support for your bootstrapped SaaS side project.
- stanpry 6y agoHi HN, For the last few years, I was focused on helping SaaS companies with conversion & retention optimization as an independent consultant. One of the best ways to ensure a proper retention is about providing a top-notch customer support. However, most of the bootstrapped SaaS founders are wearing many hats at the same time and it gets almost impossible for them to respond to their clients on time. This is exactly how the idea of Foundkit was born. We've launched an MVP in two weeks and tested all of our processes on our first 4 clients. Now we're ready to scale and start freeing up the time of the fellow bootstrappers here. Happy to answer any of your questions.
- wilsonjohn 6y agoFrom the landing page, I found it difficult to find the value proposition immediately. Is this an alternative to HelpScout / Zendes?
- stanpry 6y agoNope, instead of providing another live chat solution our team integrates with the customer service software that you are currently using (e.g. HelpScout & Zendesk) and resolves user requests for you on-demand.