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Hack: As soon as you start speaking to their robot and he asks "why you're calling", say something like "speak to a human". After robot tries to evade it with f
by vizzah 6y ago
Hack: As soon as you start speaking to their robot and he asks "why you're calling", say something like "speak to a human". After robot tries to evade it with further programmed bullshit, say: "GET LOST!". He will quickly respond "It seems I am having problems here" and connect you to a human.
Worked perfect for me several times I had to contact their customer support with the identical problem of being locked out due to outdated phone number.
PS: I read somewhere that customers who swear on the line will be connected to agents quicker ;-) or generally receive better experience. Sigh. What a world.
- justinclift 6y agoTried multiple variations of that already. Ironically, swearing at the bot memorably just ended up in an automatically dropped phone call pretty much right away. Not sure if that was due to them just dropping the call anyway (guessing so), or there's detection for people swearing.
- LorenPechtel 6y agoOr the bot is trying to transfer you somewhere that isn't properly set up.
- justinclift 6y agoYeah, could have been anything. ;)