Some people need someone to vent and feel better when the listener confirms that what they experienced sucks. Just delivering a solution does not give them a fe

Some people need someone to vent and feel better when the listener confirms that what they experienced sucks. Just delivering a solution does not give them a feeling of being okay feeling bad, while confirming does. One guy wrote somewhere, that when his wife complains, he asks: "Red wine or boiler suit?" i.e. Shall i listen or do you want a solution.