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Next time don't ring, write and email. I've worked in financial sales. What's in the contract counts more than anything anyone ever says.
by gonzo41 6y ago
Next time don't ring, write and email. I've worked in financial sales. What's in the contract counts more than anything anyone ever says.
- wdb 6y agoBut is an email that says you only pay for the minutes counts as an contract?
- vnkatesh 6y agoCounts as legal paper trail at least.
- gonzo41 6y agoIt just creates a record. Doesn't have to be enforceable. but it means the person doing support becomes accountable for the things they've said. Chances are there's telephony recordings of your call. So you could escalate looking to hear those recordings. Emails' just easier in this regard.