> Does anyone know if this means that they accessed customer files while doing a 'completely unrelated' investigation? What actually stops Google from doing th

> Does anyone know if this means that they accessed customer files while doing a 'completely unrelated' investigation? What actually stops Google from doing things like that other than their own internal rules and processes? Nothing really, other than the microscopic risk of getting caught, which they may or may not ignore depending on the advantage Google would gain from bending their own rules. We're in a situation where we just need to "trust them" to not be evil. How's that working out for us?