> helping a customer define a process and improving that process with technology 100X. This, this right here. One of the things that I discovered over the cou

> helping a customer define a process and improving that process with technology 100X. This, this right here. One of the things that I discovered over the course of my 20s is that this one particular thing gives me vastly more satisfaction than solving any of the "big problems" I thought I cared about when I was 23.