"Google likes this. Excel screws up? Perfect, just use Google Docs. Mission accomplished. People are surprisingly flexible if you throw up a barrier. An hour or

"Google likes this. Excel screws up? Perfect, just use Google Docs. Mission accomplished. People are surprisingly flexible if you throw up a barrier. An hour or so of pissing off a customer is a exchange Google is willing to make if it give them a shot at a new Docs user." I'm not sure I understand this, what he was saying is that someone sends you an excel document and all you can open it with is Google Docs then he'll run into issues. Believe me, it is definitely not going to make them want to use Google Docs more. We're not talking about Microsoft Excel screwing up, to the consumer it'll look like Google Docs is crap and not compatible with their friends documents.