So I have an iPad Pro that has a degraded battery life after 4 years. Really, that's the only issue with it and we've determined that it's not software. It just

So I have an iPad Pro that has a degraded battery life after 4 years. Really, that's the only issue with it and we've determined that it's not software. It just lasts much, much less than it did a year ago. So I tried to get the battery replaced as I was willing to pay Apple for it. An Apple tech hooked it up and got a battery health report and basically came back and said, the battery wasn't degraded enough to qualify for the battery replacement service ($99). So my only option is, full device replacement ($375-ish). I was told that the battery has to qualify for battery replacement on some devices. That's because they don't replace batteries on an iPad Pro - they always replace the entire device so unless you quality for the battery program, your only option is device replacement. Which they will do if I want but at a much greater cost. That's almost 1/2 the cost of what I originally paid for it. I was told this directly by an Apple store employee this week. He said he literally can't select the battery replacement option unless he can prove that it is the battery and without the health report saying so, he doesn't know any way he could.