Isn’t that half of reason why HN exists? How many times have there been issues with FB, Google, etc where the poster ask for help on HN? HN may be the only conn

Isn’t that half of reason why HN exists? How many times have there been issues with FB, Google, etc where the poster ask for help on HN? HN may be the only connection to SV insiders that many users have. This isn’t to say HN is a good replacement for a proper support channel, but sometimes you need a little help. These are big companies, so these small issues (for Apple) don’t always make it to the right team. The parent poster here isn’t even the dev of the app in question. How are they supposed to know where to report that?