4 ms·
My gf has had two shitty experiences with AirBnB's "community leaders" in response to two completely unjustified reviews of her place. Anybody can just suddenly
by virgil_disgr4ce 6y ago
My gf has had two shitty experiences with AirBnB's "community leaders" in response to two completely unjustified reviews of her place. Anybody can just suddenly decide that they had a terrible time and that it's the fault of the property, and AirBnB seems predisposed to take the visitors word for it. If they keep that up they're not going to have any renters.
- ghaff 6y agoTo be fair though, at least depending upon the details, what is AirBnB is supposed to do? If they remove negative reviews because they're outliers, that sounds like what people accuse Yelp of doing. A lot of complaints can be pretty subjective. It's also pretty common for marketplaces to take the side of buyers in general.