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I encourage developers not to discuss issues with Apple via these kind of back door channels. It only encourages them to keep things locked down and inaccessibl
by LeoPanthera 6y ago
I encourage developers not to discuss issues with Apple via these kind of back door channels. It only encourages them to keep things locked down and inaccessible for everyone.
If Apple wants feedback from its developers, it should try actually listening to all of them, not just the ones that make enough noise on social media.
(I'm assuming the parent comment is from someone at Apple. If not, my point still stands in general.)
- mbreese 6y agoIsn’t that half of reason why HN exists? How many times have there been issues with FB, Google, etc where the poster ask for help on HN? HN may be the only connection to SV insiders that many users have. This isn’t to say HN is a good replacement for a proper support channel, but sometimes you need a little help. These are big companies, so these small issues (for Apple) don’t always make it to the right team. The parent poster here isn’t even the dev of the app in question. How are they supposed to know where to report that?
- saagarjha 6y agoI think the point being made was that using this ad-hoc channel perpetuates it and prevents an actual way to contact people at Apple from forming.