I think you’re being a bit judgemental and overly stereotyping people here. In any case, the reason enterprise adopts these technologies isn’t directly because

I think you’re being a bit judgemental and overly stereotyping people here. In any case, the reason enterprise adopts these technologies isn’t directly because of a technical ROI. It’s because giving people the tools that they want to use is generally seen as beneficial. Providing good UX to internal users is becoming just as trendy in enterprise as DevSecOps and Service Oriented Architecture is. There’s plenty of fairly obvious business reasons why enterprise would care about these things. One of the more important ones is that these organisations are competing FAANGs and startups to hire talent. If you walked around the bank office I was working in today I doubt you’d be able to tell it apart from a typical well-funded startup.