Thanks for a great advice. It took me far too long to come up with the same move. This is exactly, except I used AWS Support issue and expressed my desire to t

Thanks for a great advice. It took me far too long to come up with the same move. This is exactly, except I used AWS Support issue and expressed my desire to terminate AWS Customer agrement, what I did prior to posting here and got a response that request was denied, hence my questioning of leagality of their actions. In my layman view right of contract termination is an universal right , assuming there is no outstanding obligations, but couldn't find exact references to it. I then replied clarifying that my request is not to close a problematic account, but to terminate AWS Customer Agreement I entered when signed up with initial account. What's going to happen with those accounts is out of scope of my request it is up to them what to do. I also asked for contact detail of they legal and compliance team so that I can hand my notice of termination. I didn't read AWS Customer agreement all the way to the bottom to find addresses there, my bad. > I don’t know if terminating the agreement in this way would affect Amazon’s willingness to do business with you in the future. It looks to me that parties enter AWS Customer Agreement when AWS account is regisered and "I agree" buttom is clicked. Therefore there can be multiple "active" customer agreements each with own lifecycle. Again, I am hardly qualified to know for sure :) Thanks again for a great advice.