> When the only tool some of your people are allowed to use is a hammer, hammer marks start mysteriously showing up everywhere. This ... yes. Being the ops gu

> When the only tool some of your people are allowed to use is a hammer, hammer marks start mysteriously showing up everywhere. This ... yes. Being the ops guy backing up second line support at an ISP for a while brought me many examples of this and inspired many in-house tools for them to use instead.