This is a great point, but I think in 2020 the stakes are a lot higher for offering "better curated selection of products", "better discoverability", and "bette

This is a great point, but I think in 2020 the stakes are a lot higher for offering "better curated selection of products", "better discoverability", and "better service". The first two, for any retailer, really mean either being very very niche, to the point where inventory variety has been reduced to tractability, or it means being data-driven and predictive. And that probably means being tech-savvy.