4 ms·
They have a 30+ year old system that runs on DOS. It takes forever to buy anything. If you have a gift card, you should be prepared to wait 1h+ for them to fig
by m00x 6y ago
They have a 30+ year old system that runs on DOS. It takes forever to buy anything.
If you have a gift card, you should be prepared to wait 1h+ for them to figure it out.
Prices are not at all competitive, their products are awful. They deserve to die.
I bought a $220 sheet set there that the "expert" told me it fit larger beds and that would not shrink. I wash it from the box, and then when I try to put it on, the fitted sheet doesn't is like 2' from fitting.
No refunds since I washed it. Complete BS.
- CamelCaseName 6y agoNo comment on their tech, but in my opinion they have a few fantastic products. Specifically their mittens and blankets.
- cmrdporcupine 6y agoWe did a part of our wedding registry there 15 years ago and I was astounded to find they still had books and books of hand written stock information. A friend worked there in the early 2000s basically fixing Excel spreadsheets that functioned as their stock tracking. This was at a time when Amazon etc. was already killing it. Writing was on the wall. Too much inertia.
- 542458 6y agoI’ve had the same experience around gift cards, and was just baffled. Like, this isn’t a strange or uncommon operation, it shouldn’t take three employees to cypher it out! One other funny thing is if there are two promotions you want to combine, and an employee tells you they can’t be combined - just go to another cash. 50/50 odds the second one will let you do it! We had our wedding registry at HBC - some items we received three of while the website said nobody had purchased, others showed as purchased - by nobody? A strange experience all around.
- bregma 6y ago> They have a 30+ year old system that runs on DOS. Looks more like an AS/400 interface to me.