4 ms·
It works when it works, it doesn’t when it doesn’t. Meaning that the company has very little insight or control into the quality of any of their listings. So i
by tempsy 6y ago
It works when it works, it doesn’t when it doesn’t.
Meaning that the company has very little insight or control into the quality of any of their listings. So it’s always a dice roll. If the listing ends up looking nothing like the pictures, or is dirty, or you’re locked out you’re on your own, and the best you can hope for is not getting the run around from customer service and they refund you fully and/or put you somewhere else.
- myth_drannon 6y agoThe same applies to the alternatives.
- tempsy 6y agoif there’s a problem with your hotel room, you can just get a different room. The hotel has much more visibility into problems than Airbnb does.
- lazyasciiart 6y agoThe alternatives are hotels that actually do know what the product they are selling you is, for almost all use cases of airbnb.
- secabeen 6y agoYes, but there is no reputation system attached. Having a strict reputation/review system for both hosts and guests creates strong incentives on both sides for quality rentals and well-behaved guests. No one wants a bad review.