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It's "fantastic" how Google by the end of the article still come out as a good and friendly bunch...

by daneel_w 6y ago

spacemanmatt 6y ago
Author is an ex-Googler so he knew exactly how to speak to the system
- bjarneh 6y ago
  I'm sure that was an important factor, but wouldn't this in any case just be a bill to a startup with no money on hand? It's hard to make companies (without money) economically responsible for anything I guess, it even seems hard to make companies with money responsible sometimes.
  - donmcronald 6y ago
    I can’t set a limit like that on my CC, so the first charge for $5k would have cleared meaning it would have run way longer and racked up way more usage. I’d bet you my computer I would have been out at least the $5k that cleared.
    - bjarneh 6y ago
      You're probably correct. It really makes you think twice about setting up some of those cloud services without a hard limit cutoff.
      - Symbiote 6y ago
        I normally receive only my "part" of my corporate credit card statement, but earlier this year I was sent more of it. That's when I found out the card has a credit limit of over €50,000. Reading this, I wonder if we should contact the bank and ask for another card with a lower limit, to use with various cloud services. We are 99% on-premises, but have about €200/month in various GCS/AWS usage.
        bjarneh 6y ago
        Cannot hurt to lower that limit, after reading this post all those cloud services start to look bad....
that_guy_iain 6y ago
Well, when someone lets you off a 72k bill you generally think nicely of them. But considering Google had no way of collecting that and asking for it would have resulted in loss of other business (they'll keep hosting there and keep paying them) and this isn't like Google lost 72k or like 72k even matters to them so it's just good PR, good business to get money on the backend and faster. I have to wonder if even if they tried to get the money would they legally been able to fight it. From my experience with judges in Europe, they would have most likely looked at the budget being ignore and then upgrading someone from a free to a paid plan without consent and told Google it was their own fault and the services weren't ordered or authorised.
BonoboIO 6y ago
Ridiculous ... it's designed to charge you, upgrade you and makes u spend as much money as possible. And 24 hours after it happend they show it to you in the dashboard. Great. Just use dedicated servers for the start! It will hurt way less and you can easily upgrade to the cloud later, IF necessary.

It's "fantastic" how Google by the end of the article still come out as a good and friendly bunch...

spacemanmatt 6y ago

Author is an ex-Googler so he knew exactly how to speak to the system

bjarneh 6y ago
I'm sure that was an important factor, but wouldn't this in any case just be a bill to a startup with no money on hand? It's hard to make companies (without money) economically responsible for anything I guess, it even seems hard to make companies with money responsible sometimes.
- donmcronald 6y ago
  I can’t set a limit like that on my CC, so the first charge for $5k would have cleared meaning it would have run way longer and racked up way more usage. I’d bet you my computer I would have been out at least the $5k that cleared.
  - bjarneh 6y ago
    You're probably correct. It really makes you think twice about setting up some of those cloud services without a hard limit cutoff.
    - Symbiote 6y ago
      I normally receive only my "part" of my corporate credit card statement, but earlier this year I was sent more of it. That's when I found out the card has a credit limit of over €50,000. Reading this, I wonder if we should contact the bank and ask for another card with a lower limit, to use with various cloud services. We are 99% on-premises, but have about €200/month in various GCS/AWS usage.
      - bjarneh 6y ago
        Cannot hurt to lower that limit, after reading this post all those cloud services start to look bad....

that_guy_iain 6y ago

Well, when someone lets you off a 72k bill you generally think nicely of them. But considering Google had no way of collecting that and asking for it would have resulted in loss of other business (they'll keep hosting there and keep paying them) and this isn't like Google lost 72k or like 72k even matters to them so it's just good PR, good business to get money on the backend and faster. I have to wonder if even if they tried to get the money would they legally been able to fight it. From my experience with judges in Europe, they would have most likely looked at the budget being ignore and then upgrading someone from a free to a paid plan without consent and told Google it was their own fault and the services weren't ordered or authorised.

BonoboIO 6y ago

Ridiculous ... it's designed to charge you, upgrade you and makes u spend as much money as possible. And 24 hours after it happend they show it to you in the dashboard. Great. Just use dedicated servers for the start! It will hurt way less and you can easily upgrade to the cloud later, IF necessary.