I'm okay with conceding the refund point in my article. That being said, we don't stamp our marketing site with a big "NO REFUND POLICY". We just don't advertis

I'm okay with conceding the refund point in my article. That being said, we don't stamp our marketing site with a big "NO REFUND POLICY". We just don't advertise a refund policy of any sort. I think the bigger takeaway from that section is that you should be liberal in offering refunds on whatever policy you have.