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Has anyone had a recent good experience with doordash? I recently ordered from doordash where the estimate was 60 minutes from order to delivery. I wrote in to
by 6gvONxR4sf7o 6y ago
Has anyone had a recent good experience with doordash?
I recently ordered from doordash where the estimate was 60 minutes from order to delivery. I wrote in to CX at about the 90 minute mark and they told me that maybe the restaurant wasn’t finished and that they had a person on the way to pick it up (counter to what the app said). Around the two hour mark, I wrote in again and they said the same. I asked if they had a specific person currently on the way and was told yes. We eventually called the restaurant who confirmed that they had had our food ready for hours, at which point doordash said “oh actually, we don’t know when we’ll be able to get it to you, we’ll give you doordash credits in refund.”
When we drove ourselves to the restaurant to pick it up, hours after ordering, they said doordash had kept submitting orders but hadn’t actually sent any doordash drivers in a week or two.
Everyone seems to have a doordash is terrible story.
I can’t believe the valuation I’m seeing.
- tkzed49 6y agoyeah I ordered some food and a guy delivered it more or less on time. I'd say I enjoyed the experience
- Nextgrid 6y agoThis is not specific to DoorDash in any way and applies to all the VC-funded food delivery services. The business model is to provide the shittiest service possible and hope customers don't ask for their money back (and refund the few that do after wasting as much of their time as possible to try and make them give up).