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I have many complaints about DoorDash, mainly that the platform has degraded a lot as they've grown (customer service used to be top notch), and that their tipp
by wsatb 6y ago
I have many complaints about DoorDash, mainly that the platform has degraded a lot as they've grown (customer service used to be top notch), and that their tipping policy was not clear for years. But I've used it for 5-6 years, and for a chunk of that almost daily (I'm lazy), and they've never refused to refund anything that was incorrect/missing.
- mod 6y agoMy nephew recently had a debacle where his food was not delivered at all--$80 worth of sushi. They tried to offer him a $45 refund. Then they tried to offer him a refund for just the food prices. He had to threaten to charge back before they refunded everything.