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Guaranteed delivery hasn’t been my experience with Uber Eats. I almost always pick priority delivery but on many occasions I’ve had food sit at the restaurant f
by cstejerean 6y ago
Guaranteed delivery hasn’t been my experience with Uber Eats. I almost always pick priority delivery but on many occasions I’ve had food sit at the restaurant for 30+ minutes waiting for pickup. And Uber always was hiding behind we’re waiting for the restaurant to prepare the order when in reality they’re waiting to assign a driver.
After 3 such incidents I gave up and deleted the app. I don’t mind paying $10+ in fees for convenience, but not knowing if the food will show up on time or an hour late destroyed all the benefit.
Problem is they all seem to be flaky. The challenge of working with an unreliable army of independent contractors I guess.
So at this point when I need food to show up on time I go and pick it up myself, and save delivery for when I don’t care if the food is an hour late.