People who use this product largely don't interact with the web ui, a lot of things are only done occasionally. And the people that use it frequently won't use

People who use this product largely don't interact with the web ui, a lot of things are only done occasionally. And the people that use it frequently won't use the web ui, command line tools or a third party program that abstracts that away is more likely. Also the AWS web ui has a lot of the same problems, so switching vendors wouldn't just fix the problem