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I consistently get late orders, missing items, or the app is just completely down after I order and I can't access anything. Literally the only reason I keep us
by anaphor 6y ago
I consistently get late orders, missing items, or the app is just completely down after I order and I can't access anything. Literally the only reason I keep using it is because of the lax refund/credits policy which results in me getting free food.
- lambda_obrien 6y agoI have an honest question: do you feel like you're taking advantage of the situation in an unethical way? You seem know the service will suck and would normally not use it, but you do it anyways because you get free food, which is in turn effectively paid for by everyone else using the service, VC investors, and by Doordash taking advantage of employees/contractors by stealing their tips (in the past).
- anaphor 6y agoNo, because it's not like I'm quiet about it to them so they have the opportunity to fix it, and also I'm not lying to them either. I give good ratings and tips otherwise. The tip-stealing thing is bad, but it seems like they've fixed it?
- fuzzer37 6y agoIf VC's wanna subsidize my dinner, I'm gonna go for it. Theoretically, this would incentivize them to make the service not suck, since they have to refund/comp so many orders.
- SketchySeaBeast 6y agoAnd as someone who uses both DoorDash and Skip the Dishes, those weirdly only ever happen to me on DoorDash.
- therealx 6y agoThey happen a lot with Postamtes too :/. Maybe it's locational? I also noticed that Postamtes seems to give drivers either instructions or photos of last delivered foods based on time of day or something, as my deliverys between a bracket of hours are always in the same wrong unit, yet it's tons of different drivers and I complain each time.