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If Fedex and UPS have suspended their on-time guarantee how is your company providing value to customers? Can you point me to any good resources where I can st

• bdcravens 6y ago
  In terms of auditing, we do evaluate other services the carriers offer (like address corrections, residential surcharges, etc), as well as help our customers catch things like unmanifested shipments (ie, you print off a label, customer cancels order, and you don't cancel out that shipment). We have a full suite of reports and analytics that extend beyond just our service. We also provide contract analysis and optimization. In terms of resources, of course I have to point to our blog and podcast, available from RefundRetriever.com.
  • xibalba 6y ago
    There is a typo on y'all's front page: > FedEx and UPS both have very complicated contracts. We break down all your current costs, zones, weights and highlight WERE we see savings potentials with our own proprietary software.
    • bdcravens 6y ago
      Well that's embarrassing! Thanks for pointing this out.