3 ms·

If you've needed multiple replacements, might they give you a refund? Some states have "lemon laws" about this.

• mh- 6y ago
  As someone with the same issue (including multiple replacements).. I don't want a refund. I just want working ones. I really wish they'd fix whatever manufacturing defect is causing this.
  • diebeforei485 6y ago
    It's frustrating. My airpods pro had an issue where they'd make a crackling sound with every step I take (but were fine when sitting). Apple replaced them in warranty and it's been fine since, but they now have a replacement program for these out of warranty as well. I hope they're doing diagnostics on defective airpods they receive from customers.
    • mh- 6y ago
      yeah, same experience. they start crackling a bit when I talk loudly. then crackling when I talk at all. then eventually crackling whenever I move.