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I rented an airbnb in Porto, Portugal and went to bed early one night. Someone broken in around 12 am and attempted to come into the apartment. I jumped up and

I rented an airbnb in Porto, Portugal and went to bed early one night. Someone broken in around 12 am and attempted to come into the apartment. I jumped up and ran to the door and stopped them. They clearly had the keys some how because that was door number three to open and get through. Really sketchy. Airbnb was at least cool and gave me a refund and let me move. However, two weeks later I checked and the same apartment was for rent! It's clear someone who worked for the owner had a set of keys and was robbing the guests.

iso947 6y ago
Or a past tennant who has simply made a copy of the keys
sebmellen 6y ago
I had a similarly weird experience in Lisbon. The Airbnb could only be accessed through this app-controlled lock, and my data plan wasn't working within the building. This meant I had to send the request from outside, and dash in to open the door while it was still unlocked (about a 20 second period). The second day I was there, I came back from my conference early and couldn't get the door to open using my trick. I called the owners, and they came to open the door for me, which worked fine with their physical keys. But, what do you know — their cleaning lady happened to be in the apartment! She clearly hadn't been scheduled, and they were very surprised. She left and I looked through my stuff — nothing missing, but a number of items in my bag had been rearranged. She had cleaned up the apartment too, but why was she going through my stuff? I can only think she was looking for cash or something easy to steal without being too noticeable. Reported it to Airbnb but didn't get a response.