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I know you probably mean this tongue-in-cheek, but perhaps task management (Asana/Trello/etc.) and customer helpdesk (Zendesk/Freshdesk/etc.)? Having all those
by acwan93 6y ago
I know you probably mean this tongue-in-cheek, but perhaps task management (Asana/Trello/etc.) and customer helpdesk (Zendesk/Freshdesk/etc.)?
Having all those tools integrated with the rest of another suite like Microsoft 365 would be enticing to corporate users. It would definitely starve out competition, but isn't new in Microsoft playbook.
- Terretta 6y agoYep, they need something that beats Confluence and Jira and works as a tab in Teams. And no, anything based on Sharepoint is not that.
- cratermoon 6y ago> something that beats Confluence and Jira Which is a pretty low bar, if you ask me. The fact that Sharepoint doesn't clear that bar says a lot about how bad it is.
- wj 6y agoSo on point. Sharepoint is awful. Confluence is the worst except for all other knowledge base software. I guess this space is so boring that we aren't seeing any exciting startups tackling it and giving the incumbants reason to innovate.
- munchbunny 6y agoThey already have both Azure Devops and GitHub converging on Confluence and Jira (and BitBucket) from different directions. Azure Devops also has Teams integrations.
- Closey 6y agoWell Microsoft’s Trello is just Planner / Tasks, so they are already playing on the field.
- cratermoon 6y agoNope, I'm completely serious. What about Microsoft Planner? Supposedly it integrates with Teams and Azure.