He seems to be pushing his book and possibly at the end his school: "Years ago I wrote a book – IT's All about the People: Technology Management That Overcome

He seems to be pushing his book and possibly at the end his school: "Years ago I wrote a book – IT's All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes and Deranged Corporate Cultures – that focused on the human element in technology. The premise is as correct today as it was then." Projects are hard and deal with the unexpected. If you've never done anything like whatever you are trying to do before, you will encounter delays. These are really not failures -- in fact a lot of projects are "finished" with many additional "add on" pieces and enhancements scoped for future work. Tellingly, companies that do the same thing over and over again (video game companies come to mind), are actually pretty good at delivering on time and on budget. With a stable and experienced workforce, the right corporate culture and reusable work breakdown structures, it's all possible.