I have no idea why you're being downvoted. My dad used to run service departments for a dealer chain, about 15 dealerships. This is one of the things he did. He

I have no idea why you're being downvoted. My dad used to run service departments for a dealer chain, about 15 dealerships. This is one of the things he did. He was also very process oriented and was able to 'money motivate' employees. He took every dealership he worked with from negative or low yearly income to substantially higher yearly income and everything he touched grew customer base.