Along this line of thinking (constant improvement), I made a big effort to excise the word "bug" in favor of "defect" in my speaking patterns. The word "bugs"

Along this line of thinking (constant improvement), I made a big effort to excise the word "bug" in favor of "defect" in my speaking patterns. The word "bugs" implies that the issue got in from the outside, crawled into the works. It might even connote that it's a natural thing, that it has some sort of agency of its own. A "bug" is nobody's fault, unless someone's job was to keep the window closed and they failed at that job. The word "defect" is much more accurate. They were always there. That didn't just show up one day. They are an inherent artifact of a failure somewhere in the specification/design/development/testing process. Now, we might be generous and forgiving folk and not visit punishment on the person(s) who failed in that process, but that doesn't change the fact that it was a person who made the defect.