It sounds like, after pressing the point, she was allowed to have her manager read the feedback to her, without sharing the author or process by which feedback

It sounds like, after pressing the point, she was allowed to have her manager read the feedback to her, without sharing the author or process by which feedback was solicited. So, not provided in written form, but the substance would be received. However, she was also told that the paper was to be retracted and that she wouldn't be allowed to address the feedback and keep the paper published. So the form in which the feedback was provided was immaterial.