In Startup speak: The focus on innovation at the expense of maintenance is like focusing on acquiring new users while paying no attention to retention. This is

In Startup speak: The focus on innovation at the expense of maintenance is like focusing on acquiring new users while paying no attention to retention. This is a known means to kill a business. Important paragraph from this article: How central is maintenance? As Vinsel and Russell note, “about 70 percent of engineers maintain and oversee existing systems,” and “60 and 80 percent of software budgets are spent on maintenance.” Indeed, according to one estimate, two-thirds of US workers are engaged in maintenance of infrastructures, places, or people. Yet they’re often underpaid (65 percent make less than $20 an hour), and maintenance itself is chronically underfunded.