5 ms·

A clear example of “This is why we can’t have nice things”, if ever there was one. This definitely sucks from a consumer point of view, but understandable when

A clear example of “This is why we can’t have nice things”, if ever there was one. This definitely sucks from a consumer point of view, but understandable when the focus becomes passenger safety. Service dog training can be verified and as such abusers can be filtered out of consideration.

lotsofpulp 6y ago
Merchants are not allowed to ask for proof of a dog being a service dog. https://www.ada.gov/service_animals_2010.htm https://www.ada.gov/service_animals_2010.htm >When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.
- colejohnson66 6y ago
  > ... or ask that the dog demonstrate its ability to perform the work or task. How is that even supposed to work? “Hey, can you have a seizure so we can see your dog do its job?”
- volkl48 6y ago
  The ADA does not cover airlines. Airlines are covered by the Air Carrier Access Act (ACAA). Airlines are allowed to require specific documentation. https://www.transportation.gov/individuals/aviation-consumer-protection/service-animals-including-emotional-support-animals https://www.transportation.gov/individuals/aviation-consumer...
  - lotsofpulp 6y ago
    My mistake. But I think it might be similar to the ADA rules since the website specifies documentation only for emotional support animals or psychiatric service animals, so I assume >Airlines can request specific documentation and/or 48-hours advance notice for emotional support animals and psychiatric service animals. Also, I assume that Dept of Transportation website is now out of date with the newest rule changes requiring only service dogs.
deleted 6y ago
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lotsofpulp 6y ago

Merchants are not allowed to ask for proof of a dog being a service dog. https://www.ada.gov/service_animals_2010.htm https://www.ada.gov/service_animals_2010.htm >When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.

colejohnson66 6y ago
> ... or ask that the dog demonstrate its ability to perform the work or task. How is that even supposed to work? “Hey, can you have a seizure so we can see your dog do its job?”
volkl48 6y ago
The ADA does not cover airlines. Airlines are covered by the Air Carrier Access Act (ACAA). Airlines are allowed to require specific documentation. https://www.transportation.gov/individuals/aviation-consumer-protection/service-animals-including-emotional-support-animals https://www.transportation.gov/individuals/aviation-consumer...
- lotsofpulp 6y ago
  My mistake. But I think it might be similar to the ADA rules since the website specifies documentation only for emotional support animals or psychiatric service animals, so I assume >Airlines can request specific documentation and/or 48-hours advance notice for emotional support animals and psychiatric service animals. Also, I assume that Dept of Transportation website is now out of date with the newest rule changes requiring only service dogs.

deleted 6y ago

[deleted]