I don’t know anything about B2C sales, but I think Apple is good example to research for “enterprise” (up-market) level sales/marketing in B2C. They went from

I don’t know anything about B2C sales, but I think Apple is good example to research for “enterprise” (up-market) level sales/marketing in B2C. They went from 90 days away from bankruptcy to 2+ trillion B2C company in 20 years. They’re have most successful retail stores in the world and they’re always in the top of customer satisfaction.