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A large issue of the revenue difference is that you can return apps for up to 24 hours on Android but you can't return an iPhone app. Because of this, friends o

A large issue of the revenue difference is that you can return apps for up to 24 hours on Android but you can't return an iPhone app. Because of this, friends of mine who use Android phones will routinely download an app to use for a specific situation they're currently in, then return later the following day. It's not the app is bad, it's just that they used it for the one thing they wanted to use it for, and can now just get their money back. It's like buying a tux for your wedding and then returning it the next day for a full refund. This may be a huge plus for users, but as a developer it really, really sucks.

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orangecat 15y ago
The refund window was reduced to 15 minutes a while back. Which IMO as an Android developer is too short; 1 or 2 hours would be better.
- dpcan 15y ago
  As a successful android dev, I want the window gone. If they want to email me for a refund, fine, I'll refund with no questions asked, but letting people play my paid apps while they wait for the doctor to call them in and just getting a refund sucks.
  - joebadmo 15y ago
    Don't you think those people are cheap enough that they're probably not going to download your app at all if they can't refund it? Isn't that little bit of exposure better than nothing? Maybe if they end up really liking your app, they'll keep it. Can you know how many people who keep your app tried it in the first place because of the refund window? I can understand your frustration from seeing a lot of refunded apps, but as a user, it can be frustrating to have to pay for every app that I try, without being able to really see if it's up to my standards or solves my problem. Which is why I much preferred the 24 hour window, esp. for apps that you can't really test drive well in 15 minutes.
  - tomjen3 15y ago
    It really should be configurable by the developer - sometimes a week might make sense, sometimes no redemption might be appropriate.

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orangecat 15y ago

The refund window was reduced to 15 minutes a while back. Which IMO as an Android developer is too short; 1 or 2 hours would be better.

dpcan 15y ago
As a successful android dev, I want the window gone. If they want to email me for a refund, fine, I'll refund with no questions asked, but letting people play my paid apps while they wait for the doctor to call them in and just getting a refund sucks.
- joebadmo 15y ago
  Don't you think those people are cheap enough that they're probably not going to download your app at all if they can't refund it? Isn't that little bit of exposure better than nothing? Maybe if they end up really liking your app, they'll keep it. Can you know how many people who keep your app tried it in the first place because of the refund window? I can understand your frustration from seeing a lot of refunded apps, but as a user, it can be frustrating to have to pay for every app that I try, without being able to really see if it's up to my standards or solves my problem. Which is why I much preferred the 24 hour window, esp. for apps that you can't really test drive well in 15 minutes.
- tomjen3 15y ago
  It really should be configurable by the developer - sometimes a week might make sense, sometimes no redemption might be appropriate.