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Surveillance aside, how is this not a garbage metric? Or at least a woefully misnamed one. "Adoption of key features" does not sound like it corresponds to pro
by adrianmonk 6y ago
Surveillance aside, how is this not a garbage metric? Or at least a woefully misnamed one.
"Adoption of key features" does not sound like it corresponds to productivity to me. (Maybe in very extreme cases?)
I could imagine using this metric to see if I'm getting my money's worth out of the software or whether some department is slow in adopting it.
- skohan 6y agoIt's a horrible metric. It's only good for you if you are Microsoft, and you want businesses to make usage of your product into a KPI.
- zamalek 6y agoIt allows Microsoft to up-sell. "Your users aren't using X, you should encourage them to do so," "Look, your users are using X, you should purchase Y!" "Your users aren't using Y..."