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I find that usually having a second set of eyes when you do it again usually forces the person to focus, whereas when it wasn't working before they probably had

I find that usually having a second set of eyes when you do it again usually forces the person to focus, whereas when it wasn't working before they probably had something else on the brain or were on autopilot. I like to call it the IT magic touch or job security.

dylan604 6y ago
In a previous job, we used to joke about having a life sized cardboard cutout of the lead engineer left in the head end. Things would not be working "nominally" to the point we needed help. As soon as the engineer would walk in, the erratic behavior would stop. We joked that the equipment only behaved that way when he was not in the room. We wanted to test the theory to see if the equipment knew him or would be fooled by the cutout. You know, for science. Nobody was vested enough to actually pay to have it done though.