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>$49/$79 per user billed annually. Seriously who pays for such a rudimentary product all that money. The pricing doesn't make any sense.
by npiit 6y ago
>$49/$79 per user billed annually.
Seriously who pays for such a rudimentary product all that money. The pricing doesn't make any sense.
- tschellenbach 6y agoLets say you have an engineering employee with a base salary of 150k. His total cost to the company when you factor supporting roles is perhaps 300k. Assume this person needs to generate 2x that in value for the company, so lets say 600k a year. So that's 0.01% of the job he needs to do. If the tool is even somewhat useful that seems like a very fair price.
- npiit 6y agoI am not sure how an engineering employee with a base salary of 150k would eventually cost 300k and why a customer should pay for that engineer to make 2x his pay for the investors gluing a couple of 3rd party APIs and making a dashboard.
- maguay 6y agoCustomer support teams would, easily, to manage shared inboxes. Competition includes Salesforce Desk ($75/mo), HelpScout ($35/mo), Zendesk ($89), and so on. And if Front's shooting for the broader business email market, well, you have Superhuman ($30/mo) at least closer to that price range.
- mslate 6y agoComments like these are a great reminder of how disconnected HN comment section can be from reality. That pricing is nothing. At that price, if it helps close 1 incremental sale a month per seat it pays for itself.