4 ms·

I would love to that you are right - but it not so easy. I have two G Suite domains and I'm utterly and absolutely confused. - in one domain I have "Chat" jus

by tlogan 6y ago

I would love to that you are right - but it not so easy. I have two G Suite domains and I'm utterly and absolutely confused. - in one domain I have "Chat" just under "Important" messages. But somehow I cannot send any chats. I see only chats from 2018 or so (when they shutdown Gmail Chat). The cool thing is that they look like read email messages. But I cannot send any chat. - in other domain I have "Hangouts" but no Chat. I hope this real world example illustrates why parent comment is correct when asking "Which one?".

thwarted 6y ago
The "Chats" under "Important" is a gmail tag/label for the messages that are archived into your gmail account from the messaging app. Messages sent in Google Hangouts on my own domain today show up in my email under the "Chats" label, so this functionality is still working -- if you use the right/latest app, I guess.
jsnell 6y ago
Maybe your domain admin hasn't enabled the new app? https://support.google.com/a/answer/9071576?hl=en https://support.google.com/a/answer/9071576?hl=en