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Anyone read the press release? Salesforce wants to use Slack as an input device driver. Imagine slacking with your customers, colleagues etc... need to creat

by sjg007 6y ago

Anyone read the press release? Salesforce wants to use Slack as an input device driver. Imagine slacking with your customers, colleagues etc... need to create a DB entry? Slack command. Need to schedule some follow up, slack command. Need to track a bunch of tasks? Slack-Force integrations. I see an AI bot here to help get that data into Salesforce. To quote: "Together, Salesforce and Slack will shape the future of enterprise software and transform the way everyone works in the all-digital, work-from-anywhere world" I work day to day in Slack. It's better than email and the need for workflow and knowledge integrations is clear. Asana needs to get a chat layer going ASAP. The knowledge workflow integration sector is the next big thing.

tomp 6y ago
> It's better than email Is it? I regret every time I have to search for some information in past chats. Even M$ Outlook is better.
- sjg007 6y ago
  Oh yes in that sense worse. In fact both are terrible and there is a lot of room to improve.
soared 6y ago
Last year I somehow ended up using the iOS imessage thing where I chat directly with a company and it was excellent. Never saw or heard of it again, but I would love to have a similar ability on slack. I have to chat with like ~10 vendors on a weekly basis for short-burst communication and end up having a bunch of weird shared slack-room things. Salesforce could clean that up and it'd be a great b2b messaging system.
- twodave 6y ago
  Support for the Apple Card works this way too. It's honestly a joy.
J5892 6y ago
I'm just terrified that they'll integrate Slack's clean web interface with the massive net of clutter that is Salesforce's UI.
- Axsuul 6y ago
  See the CEO's recent tweets. Slack will continue to be Slack.
delfinom 6y ago
Ah yes, people already waste fucking hours putting in the most ridiculous menial data into the CRM because management forces them to because Salesforce convinced them it would somehow help their business to know what color the customer's underwear was. Now instead they can get more efficient at wasting time by using both slack and crm at the same time!
- sjg007 6y ago
  lol.
tootie 6y ago
I would not be the least bit surprised if SF goes after Asana or Notion next.

by sjg007 6y ago

tomp 6y ago

> It's better than email Is it? I regret every time I have to search for some information in past chats. Even M$ Outlook is better.

sjg007 6y ago
Oh yes in that sense worse. In fact both are terrible and there is a lot of room to improve.

soared 6y ago

Last year I somehow ended up using the iOS imessage thing where I chat directly with a company and it was excellent. Never saw or heard of it again, but I would love to have a similar ability on slack. I have to chat with like ~10 vendors on a weekly basis for short-burst communication and end up having a bunch of weird shared slack-room things. Salesforce could clean that up and it'd be a great b2b messaging system.

twodave 6y ago
Support for the Apple Card works this way too. It's honestly a joy.

J5892 6y ago

I'm just terrified that they'll integrate Slack's clean web interface with the massive net of clutter that is Salesforce's UI.

Axsuul 6y ago
See the CEO's recent tweets. Slack will continue to be Slack.

delfinom 6y ago

Ah yes, people already waste fucking hours putting in the most ridiculous menial data into the CRM because management forces them to because Salesforce convinced them it would somehow help their business to know what color the customer's underwear was. Now instead they can get more efficient at wasting time by using both slack and crm at the same time!

sjg007 6y ago
lol.

tootie 6y ago

I would not be the least bit surprised if SF goes after Asana or Notion next.