Chat is mostly ephemeral, so there isn't much lost in switching providers even at large corporations. If a better chat app takes off in the next year there isn'

Chat is mostly ephemeral, so there isn't much lost in switching providers even at large corporations. If a better chat app takes off in the next year there isn't much stickiness in the current app, especially when individual teams start using the new product. This is how I've seen both AWS and Slack become standards and large corps–the innovating teams start using it regardless of the corp standard.