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Slack never really fulfilled its promise as a stand-alone company, so not sure what you’re afraid of now. Very unreliable at times eg latency, missed out of vi
by throwaway837 6y ago
Slack never really fulfilled its promise as a stand-alone company, so not sure what you’re afraid of now.
Very unreliable at times eg latency, missed out of video calling, did not take advantage of WFH boom at all, document search was bad.
- ivraatiems 6y agoI don't know if I'd agree that it never fulfilled its promise. It's got a lot of market share and its core product - text chat and messaging - remains pretty solid, despite some missteps. I haven't had that level of unreliability issue with text, though I _definitely_ have with calls. I would agree that Slack had an opportunity to compete with Zoom and others because of COVID that it seems to have relatively squandered. Slack calls are still less reliable and usable than Zoom calls for many purposes. You can't dial in with a phone, you can't mute other people's video or even audio (though I'm not sure Zoom offers client-side video muting either), Slack's screenshare is less reliable and doesn't have as many options for limiting what you share, and so on. So I guess I'd say it fulfilled its core promise: "decent enterprise real-time communications", but it's the failure to innovate or even keep up with competing services in some important areas that's the issue. Maybe that's splitting hairs?
- paulryanrogers 6y agoZoom clients can turn off receiving video, even in browser
- pea 6y agoNot sure how they got that quite so wrong from an engineering POV. We try and use Slack video calling probably every day and have to revert to Meet/Zoom/Discord/WhatsApp, due to terrible latency, random crashes (like not being able to hang up!), UI freezes, etc.