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Amazon is a big place and I can't speak for all of it, but while IT announced that slack was "available" a few months ago, I don't personally know anyone that h

Amazon is a big place and I can't speak for all of it, but while IT announced that slack was "available" a few months ago, I don't personally know anyone that has actually switched to using it. Everyone still uses Chime. That may just be a peculiarity of my department, but saying "Amazon as a company switched to slack" is definitely overstating what happened.

DigitalBison 6y ago
This is super org-dependent -- my entire org has completely switched to Slack, I only use Chime for meetings now (except for the occasional recruiter or someone outside my org who will ping me on Chime).
- variaga 6y ago
  So that's the thing. Switching to slack was brought up in our org and most people were at best noncommittal, because the option wasn't really "chime vs. slack", it was "chime vs. chime AND slack". We'd still all need chime for meetings and interacting with any groups that hadn't switched.
  - spike021 6y ago
    It's actually pretty smooth since you can do `/chime` in a Slack channel or DM and it automatically starts a Chime call. Otherwise I just keep Chime open for scheduled meetings.
deleted 6y ago
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bhahn 6y ago
I work at a company that spends a lot of money at AWS, and one of the many support channels we have now is through shared Slack channels. I can imagine that the main driver behind IT announcing Slack support was for their customer-facing staff to be able to provide support for their customers.
- Corrado 6y ago
  I would be interested to know more about these AWS Slack channels. Are the official? Do you get them with a particular support plan? Where can I find out more information on this?
  - mrud 6y ago
    They are officiall and we use our own slack instance. We have an internal dedicated slack channel with our aws team i(technical account manager, solutions architect etc) as well. It can be handy just for organising meetings etc but it is really hit and miss depending on your account team. We are on an enterprise plan. It definitely helped to have a faster turn around time and provide more visibility for people.
spike021 6y ago
My org definitely has switched for the most part. But I'm sure it's a phased-rollout.
filoleg 6y ago
>I don't personally know anyone that has actually switched to using it. Everyone still uses Chime. It must be just your org/team, because a few of my friends working there in entirely different orgs had their teams switched to Slack fully within the week of announcement. Not claiming you are wrong though, because my sample size of 3 people/teams is purely anecdata.
- somethingwitty1 6y ago
  Slack uses Chime under-the-hood for meetings. So, people are still using Chime. This was announced at re:invent today.
  - Androider 6y ago
    The video meetings are easily the worst part of Slack. Even though Slack meetings are free and integrated, everyone at my org still uses Zoom with Slack instead.
    - dexterdog 6y ago
      Are the video meetings worse than chat threading?
      - LukeShu 6y ago
        They don't work at all in Firefox, so... for any Firefox users, yes.
        dboreham 6y ago
        Threading that didn't work at all would actually be better than the threading that exists.
        gorokan 6y ago
        It may be Firefox. The video conferencing platform we use (Dekko Lynx) requires Chrome or Edge, because Firefox does not support the tech that Dekko needs for its end-to-end encryption calls (as we have been explained).
dryrunes 6y ago
I think my team switched over the day slack was allowed.
wil421 6y ago
Know someone at Amazon in the kindle space and I say them using slack when we went to lunch today. He said his team uses it for a lot.
mypalmike 6y ago
Weird. From my little view of the Amazon world it seemed like everyone moved within a week of availability. I always thought Chime worked fine, but it seems the kids want to wear the cool sneakers.

DigitalBison 6y ago

This is super org-dependent -- my entire org has completely switched to Slack, I only use Chime for meetings now (except for the occasional recruiter or someone outside my org who will ping me on Chime).

variaga 6y ago
So that's the thing. Switching to slack was brought up in our org and most people were at best noncommittal, because the option wasn't really "chime vs. slack", it was "chime vs. chime AND slack". We'd still all need chime for meetings and interacting with any groups that hadn't switched.
- spike021 6y ago
  It's actually pretty smooth since you can do `/chime` in a Slack channel or DM and it automatically starts a Chime call. Otherwise I just keep Chime open for scheduled meetings.

deleted 6y ago

[deleted]

bhahn 6y ago

I work at a company that spends a lot of money at AWS, and one of the many support channels we have now is through shared Slack channels. I can imagine that the main driver behind IT announcing Slack support was for their customer-facing staff to be able to provide support for their customers.

Corrado 6y ago
I would be interested to know more about these AWS Slack channels. Are the official? Do you get them with a particular support plan? Where can I find out more information on this?
- mrud 6y ago
  They are officiall and we use our own slack instance. We have an internal dedicated slack channel with our aws team i(technical account manager, solutions architect etc) as well. It can be handy just for organising meetings etc but it is really hit and miss depending on your account team. We are on an enterprise plan. It definitely helped to have a faster turn around time and provide more visibility for people.

spike021 6y ago

My org definitely has switched for the most part. But I'm sure it's a phased-rollout.

filoleg 6y ago

>I don't personally know anyone that has actually switched to using it. Everyone still uses Chime. It must be just your org/team, because a few of my friends working there in entirely different orgs had their teams switched to Slack fully within the week of announcement. Not claiming you are wrong though, because my sample size of 3 people/teams is purely anecdata.

somethingwitty1 6y ago
Slack uses Chime under-the-hood for meetings. So, people are still using Chime. This was announced at re:invent today.
- Androider 6y ago
  The video meetings are easily the worst part of Slack. Even though Slack meetings are free and integrated, everyone at my org still uses Zoom with Slack instead.
  - dexterdog 6y ago
    Are the video meetings worse than chat threading?
    - LukeShu 6y ago
      They don't work at all in Firefox, so... for any Firefox users, yes.
      - dboreham 6y ago
        Threading that didn't work at all would actually be better than the threading that exists.
      - gorokan 6y ago
        It may be Firefox. The video conferencing platform we use (Dekko Lynx) requires Chrome or Edge, because Firefox does not support the tech that Dekko needs for its end-to-end encryption calls (as we have been explained).

dryrunes 6y ago

I think my team switched over the day slack was allowed.

wil421 6y ago

Know someone at Amazon in the kindle space and I say them using slack when we went to lunch today. He said his team uses it for a lot.

mypalmike 6y ago

Weird. From my little view of the Amazon world it seemed like everyone moved within a week of availability. I always thought Chime worked fine, but it seems the kids want to wear the cool sneakers.