Once you work with a talented sales, marketing, project manager, QA/Test, tech writer, graphics designer... It's hard to stomach the wannabes. But I imagine th

Once you work with a talented sales, marketing, project manager, QA/Test, tech writer, graphics designer... It's hard to stomach the wannabes. But I imagine they all think the same of us programmers. Sturgeon's Law takes no prisoners. > countless positive interactions with customer support reps. Count me interested. Please share any wisdom. I've also wondered about fair compensation for CSRs. Early in my career, I did some "sales engineer" tasks, definitely played big (sometimes biggest) role in closing deals, but never got any of the cheddar, which sucked. Mid career, I managed some mature products where most revenue could be attributed to tech supp; our sales driven org had no cheddar for the tech supp dept, which begat a lot of resentment.