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How? I've done both. The reason people are in support is because it's a fundamentally different role. I don't have to try and push a single damn thing on anyo
by costcopizza 6y ago
How?
I've done both. The reason people are in support is because it's a fundamentally different role.
I don't have to try and push a single damn thing on anyone. It's the opposite, you are on the receiving end of the problem. Every interaction I have is because of a need, I don't have to try and create said need or make a prospect think there is even a need.
- jonfw 6y agoI think the point OP is making is that a sales person shouldn't justify or create the need- they should identify an existing one and solve it. Which is similar to what a CSR does.