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> I also shop at Amazon because I have a degree of trust in Prime items and I've never personally had a painful experience returning something. My degree of tr
by dnautics 6y ago
> I also shop at Amazon because I have a degree of trust in Prime items and I've never personally had a painful experience returning something.
My degree of trust in prime is rapidly eroding and returning things is painful in general (because it's a physical item, not because it's amazon)
- RandallBrown 6y agoI ordered a small food scale to replace one I thought I had lost in a move. Of course the day the replacement arrived, my wife pulled the old one out of the closet she had stashed it in. I went to return the one I just bought and Amazon simply said to keep it and they would refund me because it wasn't worth shipping back to them. Obviously won't work for everything and I imagine if I do that very often they won't let me anymore, but it's the best return experience I've ever had.
- s5300 6y agoI accidentally ordered $200 worth of items through prime pantry, 95% non-perishables (including 24pk Monster, Solo cups, paper plates/bowls) to my home in the MidWest instead of where I was at on the West Coast. 2 minute phonecall, said keep everything and instantly refunded the entire order as a credit (my choice) Luckily had somebody to bring everything inside back home too, haha.
- cortesoft 6y agoI use the "return at Kohl's" option for amazon items, and it has been super easy. Don't even have to box the item up.